SP Tool Boxes - 12 Month Warranty
SP tool boxes are covered against manufacturing defects or faulty materials. This warranty does not cover overloading, abuse misuse and normal wear & tear. Tool chests are designed for use in a workshop situation. With the exception of the Mobile Solutions Tool Boxes, the warranty does not cover the use of chests in a mobile situation. This warranty is is addition to what is covered in the Fair Trading Act (NZ). All warranty claims must be returned to Quality Tools NZ Ltd freight pre-paid and packed to avoid transportation damage. If the claim is rejected, the product will be returned to the customer at their expense.
SP Hand Tools - Life Time Warranty
SP Hand Tools are covered against manufacturing defects or faulty materials. This waranty does not cover overloading, abuse, misuse and normal wear & tear. All SP Hand Tools are designed and manufactured for specific purposes and if not used for that intended purpose they will not be covered by the lifetime warranty. The lifetime warranty is in addition to what is covered in the Fair Trading Act (NZ). Tools that fail due to manufacturing defects or faults must be returned to Quality Tools NZ Ltd for repair/replacement at the sole discretion of Austech Industries Pty Ltd. Excemptions - All measuring equipment (12 month warranty) battery operated wrenches (24 month warranty), striking and cutting tools, batteries (exempt from warranty)
SP Automotive Speciality Tools - 12 Months Warranty
SP Automotive Speciality Tools are covered against manufacturing defects or faulty materials. This warranty does not cover overloading, abuse, misuse and normal wear and tear. All SP Automotive Speciality Tools are designed and manufactured for specific purpose and if not used for that intended purpose they will not be covered by the 12 month warranty. This 12 month warranty is in addition to the Fair Trading Act (NZ). Tools that fail due to manufacturing defects or faults must be returned to Quality Tools NZ Ltd for repair or replacement at the sole discretion of Austech Industries Pty Ltd.
SP Air Tools & Compressors
SP Air Tools are warranted for 12 months from the date of sale to the end user. This warranty covers faulty workmanship and materials only. Such accessories as pad, blades, retainer springs, chisels, chucks and any other such attachments are not included. Products which are being claimed for warranty are to be returned to Quality Tools NZ Ltd freight pre-paid with your name and address with adequate proof of date of purchase and a short description of the defect. This warranty does not apply to products which have been abused, misused, modified or repaired by anyone other than an approved Austech approved repair agent. Austech's sole liability under this warranty is limited to the repair or replacement of the defective product. The decision to repair or replace remains solely at the discretion of Austch Industries only and the repairs or replacement are warranted as described above for the remainder of the original warranty.
SP Air Compressors: Direct Drive: 8 bar - 12 Months Belt Drive: 8 Bar - 12 Months
10 Bar - 24 Months 9 & 10 Bar - 36 Months
Terms & Conditions
****** IMPORTANT CUSTOMER INFORMATION************
CUSTOMER FREIGHT INFORMATION
We have had a few instances recently of shipments that have been damaged in
transit being accepted and signed for by our customers with no note or disclaimer.
PLEASE NOTE: If any goods turn up with the packaging damaged you must write on the receipt
from the freighting agent that the packaging is damaged.
DO NOT JUST SIGN OFF.
The freighting company’s will not accept responsibility or indeed pay out insurance etc.
if you accept the goods. Please ensure all of your staff are aware of this policy.
Please take particular care with large tool boxes.
********** I M P O R T A N T ************
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